Policy of Delivery, Return & Cancellation
(Please Read These Terms Carefully Before Use)
At this point, Triune delivers only within India.
Triune will ensure that the products are delivered in excellent condition and in the fastest time possible.
Orders will be processed within 2 working days and shipment shall be done through India post Registered parcel or courier service whichever is cost efficient and economical and also depending upon the area of service and service availability. Delivery time 3 to 5 days or more depending upon the destination and the mode of shipment ie. India post / Courier service.
After dispatch of products, customers will be advised through sms or whatsapp or email the airway bill number / consignment note number.
We will ensure that the products are well packed for safe delivery.
Exchange and Return Policy
We will ensure that the product delivered to our customer is in good condition and free from any defects Right first time every time
We offer our customers a flexible Return and Exchange Policy.
In case if the products delivered has any one of the following reasons,
- Damage or Defect in the product
- wrong product
- wrong size
- others, please specify
Please write to us at firstname.lastname@example.org or call us at +91 9894224102 notifying the reasons within 48 hours of receipt of product.
Upon receipt and review of your complaint,
In case of Exchange,
- Returned product shall be replaced with same product if available in stock or it shall be replaced with a difference product of same price of the returned product and the customer shall choose the design.
In case of Return,
- We will credit the amount paid for the product deducting taxes if any to your account through neft/rtgs after notifying you by email within 10 days from the date of receipt of the returned product.
Products to be delivered at:
15, Sudharshan Complex
Maruthamalai Main Road, Vadavalli,
Coimbatore 641 041.
Landline 0422 4394102
The following Exceptions and Rules apply to this Policy:
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact,original invoice and should not be broken or tampered with.
In case you had purchased an item which had a free gift associated with it and you wish to return the item, please also return the free gift.
If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
Please ensure that the products reach us within 10 days from the date of receiving your shipment being the period allowed for accepting the return and enabling us to redress the issue quickly.